Since frangipani plants come in a range of shapes and sizes, we recommend seeing a photo or at least getting a verbal description of a frangipani before purchasing it. We want customers to be pleased, or at least satisfied, when they receive their frangipanis so we always try to make sure customers have an accurate image of their frangipanis before the frangipanis leave our nursery.
By experimentation, we have learnt there are two main ways to ensure customers have an accurate image of what they are getting before their frangipanis arrive. One, display a price with a photo for each frangipani for customers to view and select from. Two, accept preliminary orders and enquiries and present customers with prices and photos to help customers find the most suitable and best value frangipanis.
We have been showing photos of our advanced frangipani trees (on our other frangipani website) for more than ten years. This process works well for both us and customers but we are yet to decide exactly how we will use this website.
This website is dedicated to our smaller frangipani plants, less than 1 metre. We would like to show individual photos of all our small frangipanis online for customers to choose from however that might too time consuming and unrealistic. Our plan B is to try grouping frangipanis with a similar size and shape and display a group photo. In order to spend more time on growing and caring for frangipanis and keeping our websites up to date, we will also experiment with a “minimum order”.
Either way, when we receive an order or enquiry from a customer, we will do our best to use photos and comments to inform the customer what they will be getting before they get it.